Meet our Team
RhettRussell
Rhett Russell is a business leader possessing extensive program management experience in developing, training, and aligning a skilled workforce with the best tools found today in the disaster recovery industry. He specializes in home and commercial property restoration from fire or water damage, remediation of mold, and build out trade crafts that are necessary in returning a residential or commercial property to better than before condition. He leads an exceptionally qualified team of professionals and manages the day-to-day operations of Personal Touch.
Rhett, a U.S. Army veteran, resides in Chesapeake with his wife and two children.
Rhett Russell
Owner
Lia Russell, Owner
Lia Russell
Owner
Rodney Rodgers, General Manager
Rodney, a Hampton Roads native, has been in the home repair and remodeling industry since 1975 and has been with PTS since 2003. Rodney serves as General Manager at Personal Touch. His job entails oversight of project scheduling, customer relations, and project quality control and assurance. Rodney oversees every job Personal Touch Services conducts and most enjoys ensuring every customer is satisfied at every step of restoration or renovation work on their home or business.
Rodney Rodgers
General Manager
Ace Fielder, Estimator
Ace grew up learning the carpenter's trade. Starting at a tender age he was trained from a master carpenter to build homes from the ground up. Ace has been with Personal Touch since July of 2017 and in that time obtained a master level Xactimate certification for estimating. With his construction and design background his attention to detail and intuitive thinking he's quickly become one of the best estimators in the area.
Ace Fielder
Estimator
Michael Cistola, Project Manager
Michael Cistola
Project Manager
Kelly Mitchell, Project Manager
Kelly Mitchel
Project Manager
BJon Bailey, Project Manager
BJon Bailey
Project Manager
Shawn Thomas, Project Manager
Shawn Thomas
Project Manager
Nicole Burton, Production Coordinator
Nicole Burton
Production Coordinator
Amy Means, Bookkeeper
Amy Means
Bookkeeper
Courtney York, Production Recorder
Courtney York
Production Recorder
Bella, Office Dog
Bella joined the Personal Touch team in 2015 as a special consultant and morale booster. She is particularly talented at food pantry placement in kitchen designs. While Bella is a volunteer, she draws a generous salary in dog treats and belly rubs. Her goal in life is to put smiles on the faces of staff and clients.
Bella
Office Dog